turnaround Times

 

What PRINTING turnaround times should I expect before my order is ready to Ship?

 

Important Turnaround notes:

  •  

  • Turnaround times are in BUSINESS DAYS. Saturday and Sunday are not considered business days.

    • Example: You place an order on Saturday --> the 1st Day of turnaround time begins MONDAY

  • Turnaround starts from the time a "press ready" file upload is complete. If your artwork has issues, it will delay your production turnaround time.

  • FILE REVISIONS: If uploaded files are not 'press ready' or need to be revised, the job is placed on hold and turnaround time starts over, pending new files.  If you have been sent a PROOF, and your job is awaiting proof approval, the turnaround starts from time the approval is given.

  • Turnaround times refer solely to production and does NOT include shipping times.​ Average turnaround times is 3-5 days. (please allow 7-10 business days for Canopy Tents, Fabric Displays)

  • We take responsibility for our PRODUCTION times, but cannot be responsible for shipping UPS delays.

 

Shipping Questions

Does Eluminous Printing ship to PO Boxes?
No. Unfortunately, our shipping service, UPS, will not ship to PO Box addresses.

 

How much will the shipping be?
Free Shipping to lower 48 states.

 

Do you ship Internationally?
Currently, Eluminous Printing only ships to addresses within the United States (lower 48 states)

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